1330 Korea Travel Helpline 1.4.2

The Korea Travel Helpline, also known as 1330, offers a comprehensive voice call and live chat service tailored for both local and international tourists seeking information about travel in Korea.

This service encompasses a variety of areas, including:

• General tourist information
• Tourist interpretations
• Handling tourist complaints
• Connection to tourist police

Available languages for phone support include Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, Malay, and Indonesian. Travelers within Korea can reach the helpline by dialing 1330, while those calling from abroad can use +82-2-1330.

Live chat assistance is also provided in Korean, English, Japanese, and Chinese through messaging applications such as KakaoTalk, Facebook, and LINE.

The service operates 24 hours a day, seven days a week. However, support for Russian, Vietnamese, Thai, Malay, and Indonesian languages is available from 8:00 AM to 7:00 PM.